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360° Communication

Adams & Reese

AllTel

Ameripol Synpol Corporation

Anaheim Public Works Department

Antarctic Support Associates

ARCO

AT&T

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Blue Cross Blue Shield of Florida

BMC Software

Boeing Aircraft Group

British Telecommunications

Buffets, Inc.

California State University Long Beach

Citibank

City of Glendale

City of Riverside

City of West Covina

Cox Communications

Credit Suisse

CSX Transportation

Daily News

Detroit Edison

Disneyland

Entergy Operations

Equiva

Equilon

Florida Power Corporation

Fluor Daniel

Glasko Smith Kline

GTE

The Home Depot

Hughes

IRS

LA Care

L.A. County Lifeguards

Leadership Omaha

Los Angeles County Office of Education

Los Angeles Times

Lucent Technologies

Mattel

MCA

Merle Norman

Miller Brewing Company

Moore Business Forms

National Oceanographic and Atmospheric Administration

Nissan Motor Corporation

Northrup

Ohio State University

Parker Hannifin

Pomona Unified School District

Port of Long Beach

Progress Energy

Prudential Insurance Company

Sempra Energy

Shell Oil Company

Society of Consumer Affairs Professionals

Society of Human Resource Management

Sonoco Products Company

South Coast AQMD

Southern California Edison

Southwest Texas State University

Starbucks

Toyota Motor Sales

TRW

UCLA

United States Postal Service

US Water Resources

Walt Disney World

Zurich University of Applied Science

Health Care

American College of Physician Executives

American Heart Association

Antelope Valley Hospital Medical Center

Barlow Respiratory Hospital

Bryan LGH Medical Center

Catholic Health Corporation

Cedars-Sinai Medical Center

Centinela Hospital Medical Center

Children's Hospital of Los Angeles

Community Memorial Hospital of San Buenaventura

Daniel Freeman Memorial Hospital

Garden Grove Hospital and Medical Center

Glendora Community Hospital

Harvard Medical School

Healthnet

Huntington Memorial Hospital

Irvine Medical Center

Kaiser Permanente

LACare

Long Beach Memorial Medical Center

Los Robles Regional Medical Center

PacifiCare

Palomar Pomerado

Pleasant Valley Hospital

Queen of the Valley Hospital

Riverside Community Hospital

Riverside General Hospital

Shands Healthcare

Shriner's Hospital

Sisters of Providence Health System

St. Francis Medical Center

St. Luke's Medical Center

St. Vincent Medical Center

United Western Medical Centers

UCLA Medical Center Neuropsychiatric Institute

Veterans Administration Medical Center

Virginia Mason Medical Center

Westlake Medical Center

White Memorial Hospital



WHAT CLIENTS SAY ABOUT GARDENSWARTZ & ROWE...

"I have had the opportunity to work with Lee and Anita on two intensive training events where Lee and Anita presented the SHRM Diversity Train-the-Trainer four-day certificate program to approximately 40 in-house Detroit Edison diversity facilitators.

"What I liked about their approach was:

  • Their mix of lecture/experiences, book material, and group exercises
  • The end-of-the-day check to determine if changes were needed
  • Their ability to work with a group of individuals that were at different points on their personal diversity journey
  • Their ability to accept feedback for change from the participants
  • Their ability to work with union represented employees mixed with non-union
  • Their flexibility to adjust to the learning needs of the team and still cover the material that needed to be covered

"What is it like to work with Lee and Anita?

  • It's liking riding a jet plane and a hovercraft---when we needed to move, we moved---when we needed to hover, we hovered
  • It's like being a kid in a toy store---everything (all of the tools, exercises look so good) but having a good sales associate to point you to the toy you need to get the results you want
  • It's like being with a doctor that is the expert but has a good bedside manner (they are the expert, you know it, but they maintain your dignity---answering all the 'stupid' questions with patience and compassion

"Lee and Anita are experts in their field. They know the business of diversity. Through their teaching technique, we were able to raise the confidence level of many facilitators that I think I was about to lose. If we need a 'shot in the arm', I wouldn't hesitate to contract with them again."

Nikki Moss
Detroit Edison


"I have dealt with many consultants over the years and I found the level of professionalism, integrity, and creativity exhibited by Lee Gardenswartz and Anita Rowe to surpass all others. Their collaborative approach and superior knowledge base produced innovative solutions to difficult situations. They provided customized material and most important, they followed-up. The organization I worked with derived rich benefits from this truly dynamic duo. I look forward to working with them again in the future."

Cheeneah Maria Armstrong
Director of Diversity and Training
ABC


"I am privileged to have worked with Gardenswartz & Rowe for nearly a decade. During this time, Gardenswartz & Rowe was instrumental in helping Sempra Energy develop highly successful and recognized, innovative and creative approaches to diversity training and development. They are particularly adept at working through abstract and complex issues&emdash;critical in our continually changing work environment. I look forward to achieving new heights with Gardenswartz & Rowe in the new millennium."

Berlinda Fontenot-Jamerson
Director, Corporate Diversity
Sempra Energy


"I was faced with an opportunity and challenge in 1990 as a newly elected bank president. The bank was foreign owned, Its customers were majority older Americans with important concentrations of newly immigrated groups, Asian and Latino. The challenge was to manage a diverse workplace, market and ownership. The opportunity was to develop a successful sustainable banking business in Los Angeles. It is my belief I accomplished both.

"I used Gardenswartz & Rowe's cultural sensitivity workshops in my bank. I believe Gardenswartz & Rowe made a huge difference in the way our staff interrelated and they now better understand why persons of different cultural backgrounds may react differently to the same situational opportunity. They learned that cultural differences are not bad, they are simply different. Staff members would come to me for weeks after the seminars to express that Gardenswartz & Rowe's sessions were an enrichment program without peer, and I noted that they related to one another with more confidence than before. I sensed they felt better about themselves. The staff turnover at our bank was far less than competitive banks and for the financial services industry in general, I think in part due to our staff's exposure to the approach, expertise, and sincerity of Gardenswartz & Rowe. In a word they live their subject. And it shows. I hold them in high esteem as a resource in business and I am honored to have Lee and Anita as friends.

Richard Proudfit
Former bank president


Lee and Anita are two of the most professional, knowledgeable, and compassionate individuals I've ever met, much less had the pleasure to work with as consultants. Their more than fifty years of combined experience in diversity make them stand out as true leaders in the field. They are also unique in their extensive experience with helping healthcare organizations get a handle on diversity.

They were formative in the movement in America to focus on valuing individual differences among both employees and customers as a way to enhance satisfaction, morale, productivity, and market share. Shands HealthCare is extremely fortunate to have such competent and committed consultants assisting us with this sometimes challenging but very important strategic initiative.

Wendy Kissinger
Employee Relations Department
Shands Hospital at the University of Florida

 


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