Events Calendar

Gardenswartz & Rowe in Action

Conferences and Public Programs

March 13 - March 15, 2018
Emotional Intelligence and Diversity for Teams

Lee Gardenswartz

Most work in organizations is accomplished through teams, and success depends on the cohesion, communication, and effectiveness of those teams. While differences bring great potential for creativity and engagement, those same differences can also sow the seeds of  frustration, discord, and miscommunication that disrupt effectiveness. Reaping the benefits of diversity requires the ability to capture the energy of emotions and direct it in productive ways. This developmental program presents a new paradigm of the critical intersection of emotional intelligence and diversity and gives those working in diverse work groups the insight, skills, and tools to build cohesive teams that make the most effective use of differences and leverage the power of emotions to increase effectiveness.

For course description and registration download brochure.

Dr. Lee Gardenswartz, a partner in Gardenswartz & Rowe, has been consulting with organizations regarding diversity since 1977, including corporations, Harvard Medical School, and the Train-the-Trainer certificate program of SHRM. Lee and her professional partner, Anita Rowe, co-authored the award-winning A Managing Diversity: A Complete Desk Reference and Planning Guide in addition to The Managing Diversity Survival Guide, The Diversity Tool Kit, Diverse Teams at Work, Managing Diversity in Health Care, and Managing Diversity in Health Care Manual. Their most recent publication is The Global Diversity Desk Reference: Managing an International Workforce with Patricia Digh and Martin Bennett.

Winter Institute for Intercultural Communication
Amherst, MA


March 13 - March 15, 2018
Diversity as a Strategic Change Process

Anita Rowe

Gaining maximum advantage from diversity requires much more than training.  Diversity can best provide a strategic advantage when it is handled as a long-term organizational change process. We will grapple with the seven steps necessary to achieve meaningful culture change, and develop a strategy for creating a culture of inclusion that is suitable and relevant to your unique organization. The workshop is designed for chief diversity officers, intercultural consultants, diversity coordinators, diversity council members, human resource professionals, or anyone who has the responsibility for leading and implementing a diversity strategy. 

For course description and registration download brochure.

Dr. Anita Rowe is a partner in Gardenswartz & Rowe, where for over 37 years she has helped a wide variety of clients manage change, handle stress, build productive and cohesive work teams, and create intercultural harmony in the workplace. Anita and her professional partner, Lee Gardenswartz, have co-authored a series of articles and books on diversity and inclusion themes, including Managing Diversity: A Complete Desk Reference and Planning Guide, and The Global Diversity Desk Reference: Managing an International Workforce. 

Winter Institute for Intercultural Communication
Amherst, MA
July 11 - July 13, 2018
From Unconscious Bias to Emotional Intelligence

Anita Rowe, Ph.D., Donna Stringer, Ph.D.

After decades of diversity and inclusion work, organizations continue to approach these issues as an individual training challenge. This workshop recognizes the need for both individual and organizational change for effectiveness. The session will begin by exploring the concepts and research related to unconscious bias, offering you an opportunity to identify and understand both your own personal areas of bias as well as biases that exist within your organization. You will learn tools for reducing bias by understanding and increasing emotional intelligence in the areas of affirmative introspection, self-governance, intercultural literacy, and social architecting. We will use interactive exercises to apply concepts to both personal development as well as organizational change strategies.

Dr. Anita Rowe is a partner in Gardenswartz & Rowe, where for over 30 years she has helped a wide variety of clients manage change, build productive and cohesive work teams, and create intercultural harmony in the workplace. Anita and her partner, Lee Gardenswartz, have co-authored a series of articles and books on diversity and inclusion themes, including Managing Diversity: A Complete Desk Reference and Planning Guide; The Managing Diversity Survival Guide; and The Global Diversity Desk Reference: Managing an International Workforce. Dr. Donna M. Stringer was founder and president for 27 years of an organization development company in Seattle. She specializes in cross-cultural instructional design, team building, and culture change strategies. Donna has co-authored three books, including 52 Activities for Successful International Relocation. She was acknowledged as a “Diversity Legend” by the International Society of Diversity and Inclusion Professionals in 2012.

Summer Institute for Intercultural Communication
Portland, OR


July 16 - July 18, 2018
Defining, Developing and Defusing Difficult Dialogues

Anita Rowe, Ph.D., Donna Stringer, Ph.D.

Fear is the language of our times. Our communities, both domestic and global, are experiencing a wide range of volatile issues related to race, religion, and gender that people need to discuss and understand. Differences in experience can make these discussions difficult, no matter how well-intended we are. Unacknowledged bias, preconceived notions, and deep emotions can block communication. Using three core conceptual models (Contact Theory, Emotional Intelligence, and Stereotype Threat), this interactive workshop will offer useful tools and guide you through self-awareness exercises and challenging dialogues about real-life cross-cultural issues. Finally, you will identify applications for your personal and professional life. Our work is designed for anyone wishing to increase intercultural competence and comfort with difficult dialogues, whether in training, education, coaching, or management.

Dr. Anita Rowe is a partner in Gardenswartz & Rowe, where for over 30 years she has helped a wide variety of clients manage change, build productive and cohesive work teams, and create intercultural harmony in the workplace. Anita and her partner, Lee Gardenswartz, have co-authored a series of articles and books on diversity and inclusion themes, including Managing Diversity: A Complete Desk Reference and Planning Guide; The Managing Diversity Survival Guide; and The Global Diversity Desk Reference: Managing an International Workforce. Dr. Donna M. Stringer was founder and president for 27 years of an organization development company in Seattle. She specializes in cross-cultural instructional design, team building, and culture change strategies. Donna has co-authored three books, including 52 Activities for Successful International Relocation. She was acknowledged as a “Diversity Legend” by the International Society of Diversity and Inclusion Professionals in 2012.

Summer Institute for Intercultural Communication
Portland, OR


July 16 - July 20, 2018
Emotional Intelligence and Diversity

Jorge Cherbosque, Ph.D., Lee Gardenswartz. Ph.D.

Emotional responses are often at the heart of interpersonal and organizational roadblocks to diversity culture change. This workshop applies the concepts of emotional intelligence to address the essential challenge of diversity: dealing with feelings that emerge when differences meet. It will provide skills that are much needed in today’s world, where divisiveness and polarization call for a counterpoint based in respect, empathy, and compassion. You will have the opportunity to learn about the specific aspects of emotional intelligence critical for success in diverse environments, and how they shape both personal and professional behavior. You will learn to use tools to increase competence in the four component areas of EID, and gain insight about your own strengths and areas for development. While this model was designed with the U.S. audience in mind, it has been used and adapted worldwide. This workshop has a $48 materials fee to cover the cost of the assessment tool.

Dr. Jorge Cherbosque is the co-director of the Staff and Faculty Counseling Center at the University of California, Los Angeles. A counselor in private practice, he is also a consultant and trainer in the field of organizational and intercultural communication. Dr. Lee Gardenswartz, a partner in Gardenswartz & Rowe, has been consulting with organizations regarding diversity since 1977. She is the co-author of several well-known books, including Managing Diversity: A Complete Desk Reference and Planning Guide.

Summer Institute for Intercultural Communication
Portland, OR


October 22 - October 26, 2018
Emotional Intelligence and Diversity - Train The Trainer

Lee Gardenswartz, Ph.D, Anita Rowe, Ph.D and Jorge Cherbosque, Ph.D

Attend the Emotional Intelligence and Diversity Train-the-Trainer Session and take back the knowledge, skills and materials to develop leaders in your organization. In a beautiful mountain resort setting, this four-day program involves you in both personal and professional development in emotional intelligence as it relates to dealing with difficult changes and differences throughout life. The end result is not only your own growth, but the ability to facilitate the professional growth of others as well. Training focuses on gaining the conceptual underpinnings and using structured learning activities that develop awareness, knowledge and skill in the four aspects of Emotional Intelligence and Diversity. 

Dr. Lee Gardenswartz, a partner in Gardenswartz & Rowe, has been consulting with organizations regarding diversity since 1977. She is the co-author of several well-known books, including Managing Diversity: A Complete Desk Reference and Planning Guide. Dr. Anita Rowe is a partner in Gardenswartz & Rowe, where for over 30 years she has helped a wide variety of clients manage change, build productive and cohesive work teams, and create intercultural harmony in the workplace. Anita and her partner, Lee Gardenswartz, have co-authored a series of articles and books on diversity and inclusion themes, including Managing Diversity: A Complete Desk Reference and Planning Guide; The Managing Diversity Survival Guide; and The Global Diversity Desk Reference: Managing an International Workforce. Dr. Jorge Cherbosque is the co-director of the Staff and Faculty Counseling Center at the University of California, Los Angeles. A counselor in private practice, he is also a consultant and trainer in the field of organizational and intercultural communication. 

Emotional Intelligence and Diversity Institute
Lake Arrowhead, CA


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Gardenswartz & Rowe are also partners in the Emotional Intelligence and Diversity Institute. To learn more visit our website at eidi-results.org.