Meet Gardenswartz and Rowe.
Lee Gardenswartz, Ph.D. and Anita Rowe, Ph.D., partners in Gardenswartz & Rowe and the Emotional Intelligence and Diversity Institute, began helping organizations with diversity in 1977 when they worked with Los Angeles Unified School District to deal with its diversity challenges at the time of mandatory integration. Since that time they have specialized in diversity and inclusion consulting for a variety of regional and national clients, helping them manage change, build productive and cohesive work teams, create inter-cultural understanding and leverage the potential of diversity in the workplace.
In addition to direct client relationships, Lee and Anita have also helped organizations through their writing on diversity. They have co-authored a series of books including Managing Diversity: A Complete Desk Reference and Planning Guide (1993, 1998, 2010), which won the book of the year award from SHRM, The Diversity Tool Kit (1994, 2010), Diverse Teams at Work (1995, 2003), Managing Diversity in Health Care (1998), The Global Diversity Desk Reference (2003) and Emotional Intelligence for Managing Results in a Diverse World (2008). They have also written articles on diversity for publications such as Physician Executive, College and University Personnel Journal and have been featured in Personnel Journal.
Among Gardenswartz & Rowe's clients are Walt Disney World, UCLA, Farm Credit Services of America, Harvard Medical School, University of Wisconsin, Cox Communications, IRS, Notre Dame University, Union Bank, Zenith, Sempra Energy, Kaiser Permanente, Oregon State Bar, Boeing, Shell Oil Company, and Progress Energy. Named legends and pioneers in the field, Anita and Lee have lectured widely, giving keynote speeches, facilitating team building retreats and teaching seminars across the country. Gardenswartz & Rowe's principals also continue to teach about diversity, not only through training in client organizations, but also institutions such as the Intercultural Communication Institute in Portland, Oregon and the Emotional Intelligence and Diversity Institute.
Our Philosophy and Approach to Workplace Diversity
Gardenswartz & Rowe is committed to creating organizational environments that welcome and include everyone while diminishing and excluding no one. Whether through training, consulting, or writing books and training materials, our work with organizations draws us toward creating organizational climates permeated with respect and dignity, places where healthy, resilient and productive people have an opportunity to flourish.
Diversity in today's global organizations gives us a prime arena in which to do this work. Over the years, we have developed a belief system and a paradigm for dealing with diversity that is rooted in the following principles.
- Diversity is an "inside job," meaning that diversity is not about "them." Rather, it is about each person coming to terms with his or her attitudes, beliefs, and expectations about others.
- Diversity goes beyond race and gender. The diversity tent is big enough to include everyone...young and old, homeless and affluent, immigrant and native, white and black, gang members and corporate professionals.
- No one is the target of blame for current inequities, however, all of us have responsibility for removing them. Human beings have been socialized to behave in certain ways, and all of us are at times both perpetrators and victims of discrimination and stereotypes.
- Human beings are ethnocentric, seeing the world through their own narrow view and judging the world by their familiar yardstick.
- The human species resists change, continuing to seek homeostasis. This makes the constant adaptation required by diversity difficult for people already overwhelmed by staggering transitions.
- Human beings find comfort and trust in likeness. There is a tendency to initially seek the company of those most similar to us.
- It is difficult for people to share power. History shows us that we rarely do it voluntarily.
- Diversity is a strategic business issue.
Gardenswartz & Rowe are also partners in the Emotional Intelligence and Diversity Institute. www.eidi-results.org.